Only 19% of frontline employees say that they are recognized for their contributions weekly, which is down 35% in the last year! Recognition may not seem like an integral part of a successful culture for hourly workers, but the data doesn't lie:
Rewards are an integral component of recognition: creating a culture that empowers frontline employees to celebrate their teammates fosters stronger connections and drives value.
Beyond turnover, recognition programs contribute to fewer absences, reduced incidents and errors, and increased profitability per employee. Companies investing 1% or more of their payroll in recognition are 79% more likely to achieve their business goals.
So, the question isn't about whether or not you can prioritize recognition as a part of your people strategy, it's can you afford not to prioritize it?
Across engagement surveys analyzed from goHappy customers, frontline employees had 5x more negative sentiment and feedback about recognition than positive. The conclusion? New hires feel recognized - but that quickly fades over time if it's not reinforced.
Watch our recent webinar on the impact of Shout-Outs and Rewards within deskless workforces, and how goHappy's Reward and Recognition tools empower frontline teams to celebrate contributions and milestones.
You’ll learn:
Whether you’re in HR, ops, or leading frontline teams, this is your playbook for building a more engaged—and more loyal—workforce.