Account Executive (Enterprise and Mid-Market)
Location: Remote / Richmond, VA
About the Opportunity: goHappy is solving the #1 challenge for massive, deskless workforces: the breakdown of communication between corporate headquarters and the frontline. While most software requires an app or email, we utilize 100% text-first technology to reach every single worker instantly. We have grown 58% year-over-year and currently partner with industry leaders to connect over one million workers. We are now scaling and are looking for strategic sellers to lead that growth.
The Role: As an Enterprise AE (Director, Frontline Engagement), you will manage the full sales cycle for high-volume employers. You aren't just selling an engagement tool; you are building financial cases that prove how better engagement directly reduces employee turnover and increases bottom-line profit.
Key Responsibilities:
- Strategic Deal Architecture: Manage complex sales cycles (averaging 160+ days) involving multiple stakeholders from HR to Operations and Finance.
- Full-Suite Positioning: Move beyond a single-point solution to sell a comprehensive platform that includes AI-driven analytics, internal information hubs, and automated workflows.
- Value-Based Negotiation: Drive company valuation by prioritizing multi-year contracts and upfront payment structures.
- Operational Integration: Work with prospects to pull data from their existing systems (Scheduling, Payroll, LMS) into our platform to create a "must-have" integrated solution.
- Continuous Improvement: Utilize tools like Gong and our proprietary methodology to refine your approach and master the "tribal knowledge" of our most successful markets.
Qualifications:
- Proven SaaS Pedigree: A verifiable track record of meeting or exceeding an annual quota of $750k+ in a B2B SaaS environment.
- Financial Fluency: Ability to build an ROI story based on a client's specific business metrics (like a 10% reduction in churn) rather than just software features.
- Authentic Relationship Building: A "coachable" mindset and a commitment to maintaining our world-class NPS of 90.
What’s in it for you?
At goHappy, Account Executives thrive in a growth-driven culture where every role across the company is aligned around ARR growth. Sales is never a solo effort—marketing, product, and customer success actively support every stage of the sales process, from pipeline generation to long-term customer success. Compensation reflects this shared mission, with annual bonuses tied to ARR growth and equity ownership for every employee. With reasonable quotas and exceptional upside potential, goHappy offers sales consultants the rare opportunity to grow their careers while helping build a company they truly own.
