inclusive Frontline Tools

Frontline Engagement Solutions

Tools built with your frontline in mind. Communicate, show appreciation, and coach your frontline to help them feel more valued and connected, thereby improving their work experience and increasing their engagement.

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Why Employee Engagement?

The research clearly shows that engaged employees work harder, work smarter, are more committed, and consistently strive to exceed expectations. Organizations with a higher percentage of engaged employees realize positive business outcomes as evidenced by the following statistics:

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Lower Turnover

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Less Absenteeism

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Higher Profitability

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Higher Sales

Your employees’ engagement level is driven by their employee experience, which consists of how valued and connected they feel. And, as their leader, you directly impact how valued and connected they feel by how well you perform three key actions: Appreciate, Connect, and Coach.

Greg Moyer

Chief Engagement Guru, goHappy

Frontline Focused. Science Based.
Data Driven.

Engagement is driven by your workers’ experience while on the clock. This experience is a function of how valued and connected your employees feel, which is mainly driven by how well your frontline leaders show appreciation for, connect with, and coach your hourly workforce. A well engaged workforce goes the extra mile through their performance, through their commitment to your organization, and through how well they promote you to others.

Don't worry, we've built a suite of tools to help you...

INCLUSIVE FRONTLINE COMMUNICATION

Frontline Messaging Module

On average, text messages have a 98% open rate and are typically read within 3 minutes of being received. With no adoption needed goAlerts is simply the most inclusive way to communicate with your frontline workers.

Accommodate ALL of your frontline workers, and have the confidence that your message will be heard.

Send segmented texts to all your employees.
Research shows that SMS messages have a 98% open rate, and a 90-second average response rate.
No cost to workers; text messages sent directly to their mobile phones.

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MEASURE ENGAGEMENT. SEE THE RESULTS.

Employee Engagement Survey

Frontline Employee Engagement Survey: Research-driven, built for frontline workers and up, and sent out via text. Our survey takes 3 minutes or less to complete, and results are rolled up into clean, actionable, customized reports for you and your team.

Research-driven and backed by dozens of studies, our engagement model quantifies just how engaged your employees are.
High Response Rate - built for the frontline; 5 minutes or less to take; sent through text.
Manager and Organization level feedback, rolled up in clean, actionable, customized reports.

Ask questions. Get answers.

Frontline Feedback Module

Simple, mobile-friendly surveys sent out via text, using our Messaging Module, to your frontline workforce. Monitor the results in real time on a custom dashboard.

We work with you to build a relevant, best-in-class survey. From Pulse Surveys, to Food Safety Protocols, to Crisis Management-- we've got you covered.

Connected Employees Feel More Engaged

Our clients have a frontline hourly workforce that can be reached easily, is more informed, and is therefore better equipped to perform their jobs. Because of this, their frontline workers demonstrate higher productivity, stay with the company longer, and are less likely to be absent for shifts. An all around win-win, in our book!