Survey your frontline by text: with no apps, emails, or 3% response rates.

The most powerful voice to help you improve your frontline worker's experience? Your frontline. 

No more waiting for managers to pass things along: get instant feedback straight from your frontline, so you can act right away and enact change.

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Trusted by leading frontline brands

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Tired of sending surveys that your frontline never sees?

goHappy surveys meet your frontline where they are: texting. No more ignored notification boards, watered down feedback from managers, or unanswered app notifications, 98% of goHappy texts are read within 3 minutes.
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Frontline specific surveys

Optimized by experts for deskless workers, our proprietary goPowered surveys are based on models that reflect industry best practices.

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Higher response
rates

Sent via text for improved response rates, goHappy Feedback surveys yield faster, more authentic, and more reliable results.

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Identify problems in real time

Access all of your data from our easy-to-digest dashboard and analyze sentiment of written feedback. Drill into locations, jobs, and more to find areas of action.

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Benchmark against your peers

Draw sound conclusions from your survey results and benchmark against industry peers — then take action to improve engagement and increase retention.

See goHappy in Action

Want to see how you can create surveys that get through to your entire frontline? Check out how goHappy can enable you to create automated and fully customizable surveys to engage your frontline.

Happier frontline = healthier bottom line

Engaged employees are more productive, more satisfied with their work, and less likely to miss scheduled shifts.

14 %

Lower turnover

58 %

Higher guest satisfaction

30 %

Improvement in benefits enrollment

35 %

Increase in shift show rate
NEW HIRE SURVEYS

Lower short-term turnover

Increase your 90-day retention by collecting real-time feedback from new frontline hires. Our research-backed survey templates make it easy to create custom survey timeframes, analyze feedback, and benchmark your results against industry peers.

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ENGAGEMENT AND MID-YEAR SURVEYS

Boost employee morale

Make sure your frontline feels valued, connected, and engaged. Data-driven and app-free, our research-backed pulse surveys collect actionable feedback and empower frontline leaders to create a happier, more positive workplace experience.

Improve frontline engagement all year long with our comprehensive mid-year surveys. Use your findings to validate your current strategies, measure changes, benchmark results, and take data-driven action — all without having to wait for your next annual engagement survey.

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CUSTOM SURVEYS

Get the answers you’re looking for

Build custom surveys to gather real-time feedback on any topic. With our intuitive dashboard, it’s quick and easy to create, deploy, and measure survey results. We know that every business is different — and that’s why we built our custom survey feature to be flexible and nimble.

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EXIT SURVEYS

Learn from former frontliners

Collect actionable feedback from terminated employees to learn how you can improve retention. Our easy-to-answer exit surveys ask insightful, open-ended questions and have a higher response rate than the industry average.

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BENCHMARKING

Measure against industry standards

Benchmarking provides the context your organization needs to understand your survey results in comparison to other companies. Discover strengths, identify areas for improvement, and make data-driven decisions that boost employee engagement and retention.

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AI-POWERED INSIGHTS

Save time and take action faster

Automatically uncover critical insights with goHappy’s AI-enabled feedback analysis so you can take action with confidence. Discover key themes, detect sentiment, and even instantly translate comments in 115+ languages. Say goodbye to endless survey reviews - we'll do the hard work for you, highlighting what matters most so you can focus on meaningful change.

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What our customers have to say

“goHappy has been the BEST addition to our overall business. We are cutting edge on technology, and this was such a simple, yet extremely effective tool we have added. It is very easy to use, employees love it, and it takes a huge amount of responsibility and pressure of our store managers to need to communicate so many details to all their staff (some they don't see on a daily basis, and passing along a note simply isn't effective). We use GoHappy especially for "triggered" messages for the new employee onboarding process: welcome, how to get set up on payroll, how to order uniforms, benefit eligibility, etc.”

Felicia Winge | Plant Human Resources Manager

“goHappy has allowed us to engage with our frontline team members in ways we were never able to before. I cannot tell you how much I love this partnership and how beneficial it has been for Snooze.”

Jeremy Edmonds | VP of People and Culture

“The fact that I can get important information in the hands of every single employee with a few keystrokes has been life changing from an HR perspective. No matter what methods we tried in the past, someone always missed an important message. goHappy has been invaluable in bridging that gap.”

Brian Hennecy | VP, HR and Culture Development

“goHappy's Feedback solution is just wonderful. We got so much out of the comments and the managers are so motivated!”

Meghan Lally | VP of Operations

Get going with goHappy.

To schedule a 30-minute demo, we’ll just need your name and email.

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