Mac Haik Restaurant Group (First Watch, Original ChopShop, Slapfish) needed to increase survey responses from its frontline employees at its award-winning restaurants to collect and act on frontline employee feedback. With goHappy, total survey responses increased 378%, and total engagement increased by 400%.
Established in 2000, Tupelo Honey is a kitchen/bar concept serving up responsibly-sourced, scratch-made Southern revival fare in 22 locations across 14 states. When it comes to farm-to-table Southern hospitality, food is only a part of the equation—creating memorable customer experiences starts with empowering happy employees with a desire to serve. Tupelo Honey partnered with goHappy in July 2020—a tumultuous time for restaurants everywhere—to overhaul its frontline communications.
Apollo is a leading provider of full-service retail merchandising support for major retailers and brands in the United States. With over 5,000 skilled technicians, located across the country, Apollo faced a major challenge in effectively & efficiently communicating with this workforce at scale. Learn how goHappy helped them overcome that obstacle and implement a successful solution.
With goHappy, you can meet your frontline where they are: in their text messages. Send surveys, messages, and more with just a couple of clicks — no opt-in or adoption required.
