RICHMOND, Va -- goHappy, the leading provider of frontline employee engagement solutions, is proud to announce its inclusion on Capterra's prestigious 2023 Shortlist for Employee Engagement Software. This recognition highlights goHappy's commitment to fostering a happier and more engaged frontline workforce through its innovative text messaging-based communication and feedback platform.

goHappy's platform has been instrumental in unlocking the potential of frontline employees, contributing to a more positive and productive work environment. Extensive research from Gallup has demonstrated that a more engaged frontline workforce leads to a 24% reduction in turnover, 20% higher sales and 41% lower absenteeism, proof that focusing on frontline engagement can deliver bottom line results

Capterra users have praised goHappy, resulting in an outstanding overall rating of 4.9 out of 5. The platform's user-friendly design and powerful features have resonated with users, as evidenced by positive feedback from satisfied customers.

Jeremy Edmonds, VP of People and Culture at Snooze an A.M. Eatery, expressed what he liked about goHappy’s platform, "First, the people behind the product. They are passionate, kind, caring, smart, innovative and all around incredible humans. The team at goHappy has truly become a partner to our business. Their customer service is superb! Second, we love how easy it is to use goHappy. They have made communication with our frontline workers easy. Their software plays an integral role in our engagement strategy."

Heather Petrone, Marketing Manager at Apollo Retail Specialists, shared her experience, saying, "The goHappy team has been amazing. I love their personalities and always feel so excited working with them. I love the product and ease of use. This is the product we've been looking for!"

Shawn Boyer, founder and CEO of goHappy, expressed his enthusiasm for the recognition, stating, "We are honored to be included on Capterra's 2023 Shortlist for Employee Engagement Software. At goHappy, our mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential and live more fulfilling lives. This designation by Capterra shows that our team is making meaningful progress toward that goal.”

The goHappy team is no stranger to success in the frontline employment technology space. Boyer was also the founder and CEO of Snagajob, the largest marketplace for hourly work and an applicant tracking software company. Boyer and other Snagajob veterans are now bringing their expertise to goHappy, reshaping how employers engage with their frontline workforce.

The acknowledgment on Capterra's 2023 Shortlist is a testament to goHappy's dedication to providing top-tier employee engagement solutions that drive meaningful connections within organizations.

For more information about goHappy and its employee engagement platform, please visit


About goHappy:

goHappy is transforming how employers communicate and engage with their frontline workers by providing the most inclusive and simple app-free frontline engagement technology. Key to goHappy’s success is enabling employers to reach 100% of their frontline employees where they already are - in their text messages. The team at goHappy has been operating in the frontline employee space for over 20 years, and its mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential. In turn, employers not only improve communication to maximize engagement and happiness within their frontline employees, but also benefit from the bottom line impact that those improvements deliver. For more information on goHappy, visit

About Capterra:

Capterra is the #1 destination for finding the right software and services for organizations, with 100,000+ solutions across 900 categories. They offer access to over 2 million verified reviews, in-depth product comparisons, and data-backed annual software ranking reports for over 500 types of software— saving time, increasing productivity, and accelerating growth.

Disclaimer: The Capterra Shortlist badge is a service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. The Capterra Shortlist report constitutes the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Capterra or its affiliates.