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2026 AGENDA

Here’s what we have planned for the goHappy Summit. From great food and meaningful conversations to hands-on sessions and a little fun along the way, the next few days are packed with moments designed to help you connect, learn, and recharge.

TUESDAY
Day 1: April 14th
WEDNESDAY
Day 2: April 15th
6:30–7:30 AM
🏃 Group Run or Walk
Wellness

Shake off the travel and kick off the day with some fresh air and friendly faces. Whether you’re running, walking, or somewhere in between, this is an easy, no-pressure way to connect before sessions begin.

8:00–9:00 AM
🍳 Breakfast Shift
Meal

Fuel up for a full day on the floor. Grab breakfast, caffeinate accordingly, and get ready for a packed schedule of frontline-focused sessions.

9:00–9:30 AM
Welcome & State of the Frontline Workforce
Keynote

A high-energy kickoff grounded in data, trends, and real stories from today’s frontline workforce explaining why investing in communication, retention, and engagement matters.

Shawn Boyer
Shawn Boyer
Founder & CEO, goHappy
9:30–10:30 AM
Keynote: Liz Bohannon
Keynote

Liz Bohannon is a top 1% VC-backed female entrepreneur who built sustainable fashion brands powered by social selling. She inspires leaders to build businesses, communities, and lives of purpose and impact.

Liz Bohannon
Liz Bohannon
Entrepreneur & Speaker
10:30–10:45 AM
☕ Break
Break

Liz Bohannon book signing.

10:45–11:15 AM
Smarter Communication, Smarter Engagement
Session

Real-world transformation story of how one organization recognized communication gaps and rebuilt its approach around simplicity, reach, and real-time listening.

Gretchen Holzhauser
Gretchen Holzhauser
VP of HR, Live! Casino & Hotel Maryland
11:15–11:45 AM
The Frontline Feedback Loop: Turning Survey Insights into Meaningful Engagement
Panel

Organizations share how they gather insights from engagement surveys and translate results into real-world improvements when teams respond to worker feedback.

Shawn Boyer
Shawn Boyer
goHappy, Moderator
2026 Summit Speakers (15)-1
Ronnie Berry
City BBQ
Alon Vanterpool
Alon Vanterpool
Biscuitville
Amanda Wickert
Amanda Wickert
Navion Senior Living
JeanetteDeSousa
Jeanette De Sousa
Mainsail Lodging & Development
11:45 AM–12:15 PM
Career Pathing & Leader Development
Panel

Conversation about what frontline workers want from careers and how managers support them through programs, coaching methods, and structural changes improving growth and retention.

Staci Drilling
Staci Drilling
JumpStart People, Moderator
Laura Varn
Laura Varn
Laura Varn & Associates
Waldina Olivera
Waldina Olivera
Krispy Kreme
Nicole Range
Nicole Range
First Watch
12:15–1:15 PM
🍽️ Lunch Shift
Meal
1:15–1:45 PM
The Culture Quotient
Session

Learn the powerful equation that drives healthy workplace culture. Discover how to elevate culture and create places where everyone thrives through data-driven insights and storytelling.

Jeremy Edmonds
Jeremy Edmonds
VP HR, Snooze
1:45–2:15 PM
The Information Gap Breakthrough: Engagement Hub
Panel

Customer stories showing how the Engagement Hub eliminated knowledge gaps by providing instant access to schedules, policies, training materials, and updates.

Derek Thomas
Derek Thomas
goHappy, Moderator
Ashley Beckwith
Ashley Beckwith
Southern States
George Garcia
George Garcia
Areas
AmandaArnold
Amanda Arnold
Tri-Arc Food Systems, Inc | Bojangles
2:15–2:30 PM
Unlocking Your Frontline as Your Recruiting Engine
Speed Presentation

VASA Fitness shares how they're turning their frontline team into a powerful hiring channel and the results they've seen so far.

Dave McKlveen
Dave McKlveen
Chief People Officer, VASA Fitness
2:30–2:45 PM
Wellness Credits: A Unique Way to Fund Frontline Communications
Speed Presentation

Five Star Breaktime Solutions reveals how they uncovered hidden wellness credits in their existing benefits contracts and used them to fund frontline employee engagement program.

stevenv
Steven Vosika
Director of HR Operations, Five Star Breaktime Solutions
2:45–3:00 PM
☕ Break
Break
3:00–3:15 PM
Controlled Two-Way Messaging: How Channel Partners Drives Efficiency and Engagement
Speed Round

Channel Partners shares how they're using controlled two-way SMS communication to cut through operational noise, streamline workflows, and build stronger connections with their frontline team.

Heather Petrone
Heather Petrone
Director of Communications, Channel Partners
3:15-3:30 PM
One Source of Truth: Connecting Your Data for Better Engagement
Speed Presentation

See real examples of how organizations are connecting multiple data sources to personalize frontline engagement, strengthen compliance and training, and save significant time for leaders and HR teams.

Derek Thomas
Derek Thomas
Chief Customer Officer, goHappy
3:30–4:00 PM
Recognition That Lands
Panel

Practical examples of using recognition to reinforce behaviors, celebrate wins, and boost retention, including what rewards resonate and scalable delivery methods.

Dianne Kleber
Dianne Kleber
goHappy, Moderator
Carolyn Meuleners
Carolyn Meuleners
Lowlands Group
Will Anderson
Will Anderson
HandCraft Linen Services
2026 Summit Speakers (6)-1
Sandy Buchanich
Roskam Foods
4:00–4:30 PM
goGetties Awards Ceremony
Awards

Recognizing employers raising the bar in frontline engagement.

Derek Thomas
Derek Thomas
goHappy
Dianne Kleber
Dianne Kleber
goHappy
Shawn Boyer
Shawn Boyer
goHappy
4:30–5:00 PM
Down Time
Break

Take a few minutes to drop your things in your room and get dressed for the Luau Party. We'll see you on the Lawn soon!

THURSDAY
Day 3: April 16th
6:30–7:30 AM
🏃 Group Run or Walk
Wellness

One last lap together. Join us for a casual run or walk to reflect, recharge, and enjoy a final morning with the Summit crew before we wrap things up.

8:00–9:00 AM
🍳 Breakfast
Meal

Last call for breakfast and coffee. Refuel, reconnect, and get settled before our final round of Summit content.

9:00–10:00 AM
Keynote: Ryan Leak
Keynote

Ryan Leak is a dynamic speaker and New York Times bestselling author whose mission is to give practical tools to accomplish goals, tackle fears, flip challenges into wins, and build life-giving relationships.

Ryan Leak
Ryan Leak
NYT Bestselling Author & Executive Coach
10:00–10:30 AM
☕ Break
Break

Ryan Leak book signing.

10:30–11:15 AM
Fireside Chat + Q&A
Fireside Chat

What does frontline leadership look like from the CEO seat? SPB Hospitality CEO GJ Hart — whose career spans C-suite positions at Texas Roadhouse, California Pizza Kitchen, Torchy’s Tacos, and Red Robin — joins goHappy founder/CEO Shawn Boyer for a conversation about leading large frontline workforces.

Shawn Boyer
Shawn Boyer
Founder & CEO, goHappy
GJ Hart
GJ Hart
CEO, SPB Hospitality
11:15–11:45 AM
The goHappy Roadmap: What’s Coming Next
Product

Transparent look at newest capabilities solving frontline operational and engagement challenges.

Shawn Boyer
Shawn Boyer
goHappy
Chris Wilson
Chris Wilson
goHappy
11:45 AM–12:15 PM
Workshop: Main Takeaways & What to Bring to Your Team
Workshop

A hands-on working session to synthesize everything you’ve learned into concrete next steps. Walk out with an action plan you can present to your team when you get home.

Dianne Kleber
Dianne Kleber
Chief Growth Officer, goHappy
12:15–12:20 PM
Farewell & Thank You
Closing

We've had an incredible time and are sad to see you go. But we've loved every minute and can't wait to see you next time! Now grab some lunch to go and text your loved ones to tell them you're coming home. They've missed you. Travel safely!

Shawn Boyer
Shawn Boyer
Founder & CEO, goHappy
12:20–12:45 PM
🍽️ Grab & Go Lunches
Meal

The venue

Boar’s Head Resort

Set on 573 acres in the foothills of the Blue Ridge Mountains. Far enough from the office to actually think. Close enough to get home without a red-eye. Your registration includes 2 nights — so all you need to book is your flight.

  • Charlottesville, VA
  • 15 min from CHO airport · 90 min from RIC
  • 2 nights included with registration
  • All meals and beverages included
boar-s-head-resort

Common questions

Everything you need to know

What's included with my registration?

Your registration includes 2 nights at the Boar’s Head Resort, all meals and beverages during the Summit (breakfast, lunch, dinner, snacks, and receptions), and access to all sessions and programming. No additional costs — just show up and enjoy!

Where is the goHappy Summit taking place?

The Summit will be held at the beautiful Boar’s Head Resort in Charlottesville, Virginia — a historic, scenic location perfect for learning, connection, and a bit of relaxation.

When does the Summit begin and end?

We’ll kick things off with a Welcome Reception beginning at 5:30pm Tuesday, April 14, 2026. Programming continues all day Wednesday and concludes around 12:30pm on Thursday, April 16.

What’s the best way to get there?

The closest airport is Charlottesville-Albemarle Airport (CHO), just 15 minutes from Boar’s Head Resort. You can also fly into Richmond (RIC) or Washington Dulles (IAD) — both are about 1.5–2.5 hours away by car. Need help coordinating transportation? Let us know, we’re happy to assist.

Will there be any vendors or sponsors?

Nope. This is a vendor-free event. We want you to be fully focused on meaningful conversations with your peers — not sales pitches.

Who should attend?

This event is designed for leaders who support frontline teams — including Operations, HR, Communications and People Leaders from frontline industries.

What should I wear?

Business casual is perfect. The atmosphere is relaxed and collaborative, so bring what you feel comfortable in, but don’t forget to check the weather in Charlottesville before you pack! For our Luau Party, don't forget to dress the part!