goHappySummitLogo_fullColor_long (1)

2026 AGENDA

Here’s what we have planned for the goHappy Summit. From great food and meaningful conversations to hands-on sessions and a little fun along the way, the next few days are packed with moments designed to help you connect, learn, and recharge.
Day 1: April 14, 2026
4:00 PM
Pre-Shift Welcome
Enjoy drinks and apps as we welcome everyone to the 2024 Summit. You made it!
5:00 PM
Dinner Shift
Let's come together, break bread and enjoy a meal together.
8:00 PM
Night Shift
Kick back and relax, grab a cold beverage, and connect with your peers. No programming. Just connection. Come and go as you please.
Day 2: April 15, 2026
6:30 AM
Group Run or Walk
Shake off the travel and kick off the day with some fresh air and friendly faces. Whether you’re running, walking, or somewhere in between, this is an easy, no-pressure way to connect before sessions begin.
8:00AM
Breakfast Shift
Fuel up for a full day on the floor. Grab breakfast, caffeinate accordingly, and get ready for a packed schedule of frontline-focused sessions.
9:00 AM - 4:30 PM
Frontline-Focused Content
Get ready for a day full of fantastic keynotes and content geared around better engaging your frontline workforce. See below for some of the sessions we have planned.
5:00 PM
Cocktail Hour
WOW. WHAT. A. DAY! Join us for a few delicious cocktails and appetizers while we all discuss the great things we learned and get to know all these amazing people at The Summit!
6:00 PM
Dinner Shift & Luau Party
Clock back in for our favorite shift of the day. Enjoy a relaxed dinner, island-inspired vibes, and a chance to unwind with fellow frontline leaders. Expect great food, great conversations as we celebrate a full day of learning - Summit style. Hawaiian shirts encouraged!
10:00 PM
Night Shift
For the Night Owls who aren't ready for the party to end, we'll see you at the Mill Room Bar.
Day 3: April 16, 2026
6:30 AM
Group Run or Walk
One last lap together. Join us for a casual run or walk to reflect, recharge, and enjoy a final morning with the Summit crew before we wrap things up.
8:00AM
Breakfast Shift
Last call for breakfast and coffee. Refuel, reconnect, and get settled before our final round of Summit content.
9:00 AM - 12:15 PM
Frontline-Focused Content
Let's keep the party going with more incredible sessions featuring actionable frontline engagement strategies you can take home with you. See below for some of the sessions we have planned.
12:15 PM
Closing Shift & To-Go Lunches
We've had an incredible time and are sad to see you go. But we've loved every minute and can't wait to see you next time! Now grab some lunch to go and text your loved ones to tell them you're coming home. They've missed you. Travel safely!

Frontline-Focused Content

Here's a look at some of the incredible content we have planned for the 2026 Summit.
Session Title Session Description
Day 1 Keynote: Liz Bohannon Liz Bohannon is a top 1%, VC-backed female entrepreneur who built one of the world’s largest purpose-driven, sustainable fashion brands powered by social selling. She inspires and equips leaders to build businesses, communities and lives of purpose, passion, and impact.
Day 2 Keynote: Ryan Leak Ryan Leak is a dynamic speaker and New York Time best-selling author whose mission is to give you practical tools and actionable steps to accomplish your goals, tackle your fears, flip challenges into wins, and have life-giving relationships.
State of the Frontline Workforce A high-energy kickoff grounded in data, trends, and real stories from today’s frontline workforce. This session sets the tone for why investing in communication, retention, and engagement matters more than ever—and where organizations are winning.
New Hire Listening: The Secret Weapon for Early Retention A practical look at how companies inspect early employee experiences—orientation, onboarding, first 90 days—and intervene before turnover happens. Speakers will show how even simple listening workflows lead to reductions in new hire churn.
Using People Data to Predict and Prevent Turnover Real examples of how frontline HR teams use ongoing turnover insights to flag risk, coach leaders, and stabilize staffing. The session keeps the focus on the business impact of proactive, data-driven retention strategies.
How AI Is Transforming Frontline Engagement in 2026 A practical, non-hype exploration of AI’s role in communication, insights, and frontline support. Customers highlight where AI is already saving time, reducing errors, or improving employee connection.
The Culture Quotient Audiences will learn the powerful equation that drives the creation of a healthy and vibrant workplace culture. You’ll discover how to elevate your culture and create a place where everyone thrives. This keynote is the perfect mixture of data driven insights and compelling storytelling.
Smarter Communication, Smarter Engagement This session highlights a real-world transformation story of how one organization recognized its communication gaps and rebuilt its approach around simplicity, reach, and real-time listening.
Unexpected Wins: Use Cases Beyond Employee Communication From crisis response to shift updates to customer (or family) facing workflows, customers will share creative, surprising ways they use frontline messaging. Attendees will walk away with 10+ ideas they can implement immediately.
Referral Programs That Move the Needle Organizations share the mechanics behind their most successful referral programs, including messaging, incentives, and rollout strategies. Case examples will show how frontline referrals can become a reliable, repeatable talent pipeline.
Career Pathing & Leader Development for the Frontline A conversation about what frontline workers want from their careers—and how managers can be equipped to support them. Speakers share programs, coaching methods, and small structural changes that have created big improvements in growth and retention.
Driving Engagement Through Recognition That Lands

Practical examples of how leaders use recognition to reinforce positive behaviors, celebrate wins, and boost retention. Speakers will share what types of rewards resonate with frontline workers and the simple, scalable methods they use to deliver them.
The Information Gap Breakthrough: Real Stories of How Teams Drive Clarity & Confidence Frontline employees often struggle with not knowing where to find answers. Hear customer stories of how the Engagement Hub eliminated that problem by giving workers instant access to schedules, policies, training materials, updates, and more. This session showcases the before-and-after impact—from fewer errors and questions to happier teams and more efficient operations.
From Surveys to Action: Closing the Loop with the ADAPT Framework Organizations will share how they gather insights from frontline engagement surveys and then translate results into real-world improvements. This session will highlight the before-and-after impact when teams actually respond to worker feedback.
The goHappy Roadmap: What’s Coming Next A transparent look at the newest capabilities—and what they unlock for frontline leaders. This session will focus on solving real operational and engagement challenges, with space for Q&A and customer input.

 


Frequently Asked Questions

Where is the goHappy Summit taking place?

The Summit will be held at the beautiful Boar’s Head Resort in Charlottesville, Virginia — a historic, scenic location perfect for learning, connection, and a bit of relaxation.

What’s included with my registration?

Your registration includes:

  • 2 nights at the Boar’s Head Resort

  • All meals and beverages during the Summit (breakfast, lunch, dinner, snacks, and receptions)

  • Access to all sessions and programming

No additional costs — just show up and enjoy!

When does the Summit begin and end?

We’ll kick things off with a Welcome Reception the evening of Tuesday, April 14, 2026.

Programming continues all day Wednesday and concludes around noon on Thursday, April 16.

What’s the best way to get there?

The closest airport is Charlottesville-Albemarle Airport (CHO), just 15 minutes from Boar’s Head Resort.

You can also fly into Richmond (RIC) or Washington Dulles (IAD) — both are about 1.5–2.5 hours away by car.

Need help coordinating transportation? Let us know — we’re happy to assist.

Will there be any vendors or sponsors?

Nope. This is a vendor-free event. We want you to be fully focused on meaningful conversations with your peers — not sales pitches.

Who should attend?

This event is designed for leaders who support frontline teams — including Operations, HR, Communications and People Leaders from frontline industries.

What should I wear?

Business casual is perfect. The atmosphere is relaxed and collaborative, so bring what you feel comfortable in — but don’t forget to check the weather in Charlottesville before you pack!

Pre-register now

Pre-Register for an Exclusive Bonus

Full registration opens later this summer—but you can express your interest now and get early access.

Everyone who pre-registers will be entered for a chance to receive a complimentary suite upgrade at the Boar’s Head Resort during the Summit. Same price, upgraded experience.

 

“Thank you so much for providing an environment where I can be vulnerable, build meaningful relationships, and walk away with my engagement meter at its max!”

2024 goHappy Summit Attendee