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Webinar Highlight Reel:
- 5:00 - Communication hurdles they faced as a growing brand with a very personal communication style.
- 12:16 - How feedback from the frontline and the breakdown in communication drove change.
- 17:36 - Why they chose texting vs. an app, & why they didn't use other possible internal systems.
- 27:45 - How they rolled this out, the messaging, the importance of cadence and message type.
- 35:20 - How they are using goHappy to welcome and engage new hires, and their reaction.
- 47:32 - Feedback from the frontline and how the increased communication is driving a fun culture.
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