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We tackled the subject of Frontline Employee Engagement in a quick hitting webinar, with Dave McKlveen, Vice President of Human Resources for Organic Krush and formerly VP of HR at Cava, and Greg Moyer, Chief Engagement Officer at goHappy Hub, we took a first hand look at:
- Why should I care about frontline employee engagement?
- How do I accurately measure frontline employee engagement?
- How can I pinpoint areas of improvement?
- How can I make that information actionable at my frontline leadership level?
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Webinar Highlight Reel:
- The negative financial impact of disengaged frontline employees
- The positive financial impact of engaged frontline employees
- The impact of the manager on the frontline employee experience
- Using goHappy's Engagement Model to measure the three key manager actions (Appreciate, Connect and Coach)
- Maximizing engagement survey participation rates
- Effective follow-up actions to impact frontline employee engagement
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